Home Planar Speaker Asylum

Welcome! Need support, you got it. Or share your ideas and experiences.

[ Follow Ups ] [ Post Followup ] Thread: [ Display  All  Email ] [ Planar Speaker Asylum ]
[ Alert Moderator ]

RE: Here you go

Wendell Diller, their director of marketing, is on the road for a month. I haven't spoken to him but I know he's aware of these problems and I'm sure that when he gets back he'll make sure you're taken care of.

This shouldn't have happened of course but I just wanted you to know that you shouldn't panic, they've been having trouble in their service department (three key people leaving unexpectedly in short order and others having to fill in) but it isn't like you won't be able to get get your speaker fixed.

One thing though -- it's easy to fix delamination yourself, they sell a kit of wire and adhesive for a nominal cost. It's a lot cheaper than shipping the speakers back and you could do both of them (assuming that the other one is about ready to be redone too) over a weekend. If the delam isn't bad, you can just get the adhesive and use it to tack down the loose parts (generally the ends), that's what I'm going to do on my Tympani IVA's.

This post is made possible by the generous support of people like you and our sponsors:
  Parts Connexion  

Follow Ups Full Thread
Follow Ups
FAQ

Post a Message!

 Forgot Password?
Moniker (Username):
Password (Optional):
  Remember my Moniker & Password  (What's this?)    Eat Me
E-Mail (Optional):
Subject:
Message:   (Posts are subject to Content Rules)
Optional Link URL:
Optional Link Title:
Optional Image URL:
Upload Image:
E-mail Replies:  Automagically notify you when someone responds.

[ Top Top of Page ] [ Contact Us ] [ Support/Wish List ] [ Copyright © 2025, Audio Asylum, all rights reserved ]
[ General ] [ Speakers ] [ Tubes ] [ Vinyl ] [ Digital ] [ Hi-Rez ] [ Video Asylum ] [ Cables ] [ Tweaks/DIY ] [ Music ] [ Films ]