In Reply to: RE: Trouble contacting Magnepan posted by Satie on June 15, 2017 at 08:48:07:
Satie, please forgive me for writing that's neither here nor there. Put yourself in the shoes of a newbie who just received his 20.7 and had reason to phone them (as they ask their customers to do), and no one was present to take your call, don't tell us you wouldn't be plenty pissed. I'm aware about the ability to contact my dealer, but it's Magnepan that issued my new product warranty, and for any number of reasons I would prefer hearing something straight out of the 'horse's mouth', and not anything comparable to 'she said, he said'.I think we all can come-up with remedies to prevent the present situation from taking place. Moreover Mr. Diller (and poor Wendell) assured us nothing like this would ever happen again!
Edits: 06/15/17
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Follow Ups
- RE: Trouble contacting Magnepan - Norman M 11:11:53 06/15/17 (26)
- Magnepan is number one with a bullet - mbnx01 10:00:37 06/16/17 (25)
- RE: Magnepan is number one with a bullet - Norman M 10:30:28 06/18/17 (0)
- RE: Magnepan is number one with a bullet - Green Lantern 13:49:03 06/17/17 (23)
- RE: Here you go - josh358 06:53:49 06/19/17 (20)
- RE: Here you go - Norman M 11:49:43 06/19/17 (19)
- RE: Here you go - josh358 12:33:55 06/19/17 (18)
- RE: Here you go - Satie 12:46:17 06/19/17 (17)
- RE: Here you go - Norman M 12:59:20 06/20/17 (4)
- RE: Here you go - josh358 12:41:30 06/21/17 (2)
- RE: Here you go - Norman M 17:24:59 06/21/17 (1)
- RE: Here you go - josh358 06:58:45 06/22/17 (0)
- RE: Here you go - Green Lantern 20:16:14 06/20/17 (0)
- RE: Here you go - josh358 12:01:42 06/20/17 (10)
- RE: Here you go - Satie 21:58:35 06/20/17 (9)
- RE: Here you go - josh358 12:34:48 06/21/17 (8)
- RE: Here you go - Satie 23:11:04 06/21/17 (7)
- I haven't been following it - josh358 07:45:03 06/22/17 (6)
- RE: I haven't been following it - Satie 13:12:15 06/22/17 (5)
- I haven't been following it - josh358 16:03:19 06/22/17 (4)
- RE: I haven't been following it - Satie 23:01:23 06/23/17 (3)
- RE: I haven't been following it - timm 11:01:59 06/25/17 (1)
- RE: I haven't been following it - Satie 13:08:38 06/25/17 (0)
- RE: Here you go - josh358 10:01:33 06/24/17 (0)
- RE: Here you go - paul3 14:02:34 06/19/17 (0)
- RE: Magnepan is number one with a bullet - Norman M 10:23:24 06/18/17 (1)
- RE: Magnepan is number one with a bullet - Green Lantern 13:25:43 06/18/17 (0)