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Warranties on AN gear/Kits/Response Audio...

Posted by RGA (R) on May 14, 2009 at 01:56:12

Those who know me know I get into these debates and people were blasting Audio Note for their 1 year warranties. Response Audio is an upgraded AN kit builder and they offer 5 year transferable warranties. Someone noted that gee what does that say about the regular models.

I understand a kit being 1 year on a warranty and I understand a pro builder offering a 5 year warranty - but tube makers often claim to have superior build to solid state amplifiers but virtually all very expensive tube amplifier makers offer pretty pathetic warranties.

ARC and Cary offer 3 year non transferable warranties - AN offers only 1 but at least it's transferable.

But the thing that bothers me - and I am a huge fan of AN - no question - is that if some Chinese made company like Antique Sound Labs can offer 5 years - then why is AN's warranty so short?

I would not buy based on warranty time because my view is if it works for 1 year it will probably last 15+ but that said if it is really true - then wouldn't offering a 5 year warranty on AN stuff - just put the screws to competition a little more and show more confidence than your average company?

I know some companies will take things on a case by case issue like if a transformer fails in year three and it's very costly some makers will say "transformers should not fail this quickly and thus we'll cover it" but you're still at the mercy of the manufacturer or dealer or both.

Tube amps seem a lot better built across the board - it seems to me a warranty should reflect that.

Edits: 05/14/09

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