Home Asylum Feedback/Support

Audio Asylum feedback, support and feature wish list.

RE: Charge error for AA donation

My apologies. Our process is manual and we batch all the charges and updates to various files like the Support page. In this case. I screwed up and failed to move the contribution from pending and to update the contributor log.

I checked our cc processing logs and you were the only one affected.

How would you like to resolve this? I can either refund the last charge or extend your membership another year.

Sorry,

-Rod


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