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....learning experience that I could apply ..............

........in other similar cases, business transactions.





"...there's no certainty to be had so why keep talking about it here?"

To see if anyone has better reasoning than mine, and if there is, so that I could learn from it.



"Just send it back and get your refund and leave positive or no feedback with an explanation that there was a functionality issue....."

...that is just to cut and dry, I want to see if there would be more optimal solution for both of us.





"... but she acted right about it if you go positive."

I do not understand your logic above, how could she have acted right about something that I haven't even done yet?





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