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RE: A message from Wendell at Magnepan

When I purchase a product and it is defective, and I cannot get resolution from the manufacturer, I move on and don't return. Over the years I have found that if my bad experience is not isolated the company will either fix the problem(s) or cease to exist. I do not doubt for one moment that Magnepan has QC lapses and that some customers may not be satisified and never return. I also know that the typical internet grievance is almost always just one side of the story with selective provision of details. It is considered axiomatic that you cannot fool all of the people all of the time and 40 years is a long time to be successfully fooling people. Then again, who knows, my 3.7s may turn out to be total POS right out of the box. There's a first time for everything.

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  • RE: A message from Wendell at Magnepan - djcxxx 09:43:49 01/19/11 (0)
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