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In Reply to: Don't panic posted by Christine Tham on October 28, 2004 at 15:04:52:
I just got this e-mail from DualDisc at WMG (which can also be viewed at www.thedonnas.com :Thank you for your email. Please visit The Donnas' web site for the following message posting. We apologize for any inconvenience.
http://www.thedonnas.com
10/27/04 / Atlantic Records responds to issues with The Donnas DualDisc
AllWe know a number of you have already spotted the production error on the CD-side of the GOLD MEDAL DualDisc. This mistake occured at Atlantic's production plant, and we're sorry to report that the error is present on the entire run. Specifically, the final track "Have You No Pride" cuts off after 58 seconds on the CD side. However, if you listen to the DVD side, you can still enjoy the track in its entirety in 5.1 Surround Sound.
If you would like to return the DualDisc, please go back to your local retailer with your original receipt and they will replace it with the regular GOLD MEDAL CD. Feel free to keep the special black velvet limited edition cover. Unfortunately, the DualDisc is being recalled from all stores and will NOT be re-manufactured immediately, although we hope to announce plans for another run at later date (stay tuned to The Donnas' web site for details).
If you decide to keep the DualDisc, email us at: dualdisc@atlantic-records.com and we'll provide you with a free, CD-quality download of "Have You No Pride."
Atlantic Records deeply regrets this situation, and we would like to extend our apologies to The Donnas fans and to the band.
Follow Ups:
ask them to pay more money for the dualdisc.if it doesn't work, withdraw it from sale and have no "immediate plans" for a reissue.
offer to substitute with a cd.
it sounds like a plan designed by an SACD fanatic intent on ensuring DualDiscs will never be successful. where is james bond and how come this cunningly evil masterplan wasn't foiled?
NT
.
She can't be wrong. :)They pulled of a neat trick to start of DualDisc by introducing a rare collectors item.
Why else release this as a 'limited special edition' 50k production run in the first place?We all know how sophisticated Crest dealt with the cracks developing issues.
Utter silence and no apologies is the best way to clear up any doubt and confusion in the consumer market about quality issues.
the perfect troll.However you missed the opportunity to have a spin on the 'free cd quality' download.
So it's a B+ :)
I wonder if the 'no immediate plans' has something to do with the pressing facility fully booked for other DD releases.
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