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In Reply to: American Musical Supply posted by hexenboden on June 7, 2006 at 09:20:41:
I have had pretty much the opposite experience.
Very recently I needed a replacement for an item I purchased from AMS on the three payment plan. They sent me a replacement without delay, shipped it FEDEX to ensure delivery by Saturday, and the return label was in the box. It took me a week to ship it back, no complaints from them. This was before I was finished paying for the unit, which I got at a negotiated lower cost, spread over three no interest payments, no credit card required, and free shipping for the origonal unit and the return. I was able to get on tech support online chat whenever I needed for instant answers. Excellent service for a mail order, I dont think I could have done much better with a local store.
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Follow Ups
- Re: American Musical Supply - pg 17:55:12 06/09/06 (2)
- zzSounds is great - hexenboden 06:41:53 06/17/06 (1)
- Re: zzSounds is great - DMW 08:49:05 06/24/06 (0)
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