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RE: any other options? I would Cancel the service

I forgot to mention, I don't have a smart phone, and I don't want one.

I have nice Samsung flip phone from Virgin Mobile, that I put $20 into every 3 months. It is 20 cents a minute, but I seldom use it. Just for the rare times I am out, and need to call someone. Or for the occasional long distance call. I used to pay $20 every month, when I worked part time. Had it set up to add a 200 minute package every 30 days. They would roll over the minutes. Well they discontinued the auto pay when they updated their website. I caught it the first month, then called customer service, and was told my next payment was due on a specific date. So I made the payment, and then found out they had wiped out my 3500+ rollover minutes, saying it was past the due date. I had used the date given to me by their customer service. Multiple calls and then emails, where I finally called them incompetent idiots. They would not restore my stolen minutes, so there was no reason to buy minutes I wasn't using, I seldom use more then 50 minutes every 3 months, and the money in the account does rollover. I couldn't get that through to them. Give me back my minutes and get $240 a year from me, or not, and I will pay you $80 a year. They did me a favor.

I had a Lifeline discount on my landline, and it was still $24.39. My friend pays around $35 for his AT&T, and like mine was, no long distance. So now I think I may qualify for a free Lifeline cell phone. Saving me another $80 a year.



Edits: 12/12/15

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  • RE: any other options? I would Cancel the service - Jeff Starr 15:29:02 12/12/15 (1)

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