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Another thing Christine . . .

Hey, have you seen the film "Lost In Translation", about this poor western chap all by himself in Japan? Many a telling point made in that film! Go and see it if you haven't already.

But talking of Japanese consumer goods, a UK contact of mine tells me one of the biggest problems his people face, is that their company's technical engineering wizards in Tokyo don't speak a single word of English. So, trying to get answers to technical issues (esp those which are not covered in the supplied manual), is very difficult indeed.

So they end up not bothering waiting for an answer from their colleagues in Tokyo, and instead hook-up the machine in their own UK lab to see how it behaves in particular circumstances. And if that doesn't provide the right answers, then it's just a case of: "we've tried our best, but we can't do anything more for you sir".


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