Headphone Heights

Massdrop and Sennheiser screw the pooch

174.27.218.127

mbnx01

A

Today Drop and Sennheiser announced an $1100 'HD8XX' headphone. It's an HD800S with a couple of minor tweaks.

Does not come with an xlr cable like the one that comes with the HD800 and HD800S.

Here's the killer... no service, ever, from Sennheiser. And no 'out of warranty' service, ever, from Drop. Yup, you buy your $1100 headphone and 25 months later need a minor repair and you can go pound sand.

Drop has lost me as a customer. FOREVER. I don't trust these clowns as far as I can throw them.

'A lie is halfway around the world before the truth gets its boots on'. -Mark Twain

Follow Ups:

RE: Massdrop and Sennheiser screw the pooch - SgreenP@MSN.com 19:28:17 02/20/21 (3)
....may be that Sennheiser is being sold/was sold, so no support on old(er) stock?
- Doubt it... - Ivan303 07:02:49 02/21/21 (2)
  Mass Drop (now just Drop) has been selling a special version of the HD650, the MassDrop HD6XX, for at least five years under the same terms.
  
  Two year warranty supported by MassDrop (mostly by replacement) with no warranty or out of warranty support from Sennheiser.
  
  Big problem? Not much as MassDrop has sold well over 100,000 of the HD6XX.
  - A $200 can is NOT an $1100 can - mbnx01 10:59:05 02/23/21 (1)
    I'd take a risk on $200. $1100? Not a chance in the world.
    
    'A lie is halfway around the world before the truth gets its boots on'. -Mark Twain
    - And yet... - Ivan303 13:23:35 02/23/21 (0)
      The point was that the warranty is the same.
      
      One guy's $200 is the next guy's $1,000, but the Senn HD800 series does not excite me.
You can't blame Sennheiser. - Quadzilla 06:49:05 02/19/21 (3)
They negotiated a customer relationship that relieved them of all warranty responsibility in exchange for stripped-down product with favourable pricing. I wouldn't deal with Drop either, but I haven't really seen anything special about their pricing, so I would just buy the mainstream Sennheiser product.
- The Mass Drop HD6XX (basically an HD650) at $220... - Ivan303 08:00:26 02/19/21 (2)
  is such a good deal they have sold over 120,000 of them.
  
  And with a 2 year warranty (mostly honored by free exchange).
  
  If I didn't already have a 10+ year old HD600 (which has never had a problem), I'd grab one at that price.
  - I've got one (for $200) and love it NT - Atwood 06:35:46 02/20/21 (1)
    nt
    - RE: I've got one (for $200) and love it NT - gadio4533 07:32:59 02/26/21 (0)
      Couldn't agree more,great buy.

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