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In Reply to: Who's the snobbiest high end dealer? posted by MGH on April 23, 2007 at 19:30:55:
I have been going to Spearit Sound since 1998, after Alan Goodwin had left but when it was still called Goodwins Audio. I have bought speakers, a CD player, preamps, power amps and surround sound processors there, plus cables and accessories. I like it.I have also shopped at Goodwin's High End. I just bought a VPI Scout with Benz Ace cartridge there, and was very happy with the service and, in particular, Jim Fuller's instalation. I like it too.
I also have bought stuff from Mikhael Shabani at the Audio Studio in Brookline, including his Prelude speakers - also a good guy and a neat place.
Spearit Sound can be a bit edgy at times. Some of the sales personnel aren't all that great. A few of them are aloof, though not all of them by any sense, a few aren't too knowledgeable, but most are, and they are all spacey enough that they won't always return phone calls, but overall it's an honest place, with a good selection of mid-end to high-end stuff sold at a 10% to 20% discount, with decent specials and a fair amount of used stuff too. Ralph is fair. Leland and Steve are super good guys. (I'm disabled and they have ALWAYS delivered and installed the stuff I bought at no extra charge).
If you want to say you had a bad experience, then that's fine. It's helpful to know, but to brand that store as the most snobby in Boston on a public forum based on a couple of bad visits isn't cool.
I'm glad that a number of other folks have posted likewise below.
Follow Ups:
I'm glad they treat you well, perhaps because you are a repeat customer. The post is my opinion only. May be they thought I didn't look like a rich audiophile worth their time - I was in jeans and t-shirt. I don't believe in the premise you have to buy from the dealer before they treat you with respect. I blew off my first experience there as an anomally and didn't think badly of the dealer, but second time around I couldn't pass it up. The guy went on and on about how planars were obsolete, including the Quads because they were being built in China. I reminded him the new Quads have the best build quality of all the previous Quads. In a condescending tone he said, "Well, that's an interesting opinion." Then he started on how Martin-Logans were the worst designed speaker all time and were being sold at Best Buy. I told him I've never seen MLs in Best Buy, and the guy got annoyed with me because I challenged him. Mind you I'm not a bigt fan of ML except for the CLS, but worst designed speaker? Did he think I was some i-pod loving teenager who just walked off the street? I think they carried the ML in the past. I decided that I had enough BS to last a life time and left.
nt
They treated me well the first time I was there, when I bought some very basic Rotel equipment.I am neither rich, nor do I look rich. And, while I have bought a fair amount of stuff from them over the years, most of it is relatively modest.
Frankly, it sounds to me like you went in there looking for a fight and found one. Congratulations.
Sorry if I sounded like that. Honestly, all I wanted to do was listen to the Megalines, as I am in the market for a speaker in this price range. The prior bad experience did not even occur to me until after this event. I had no reason to pick a fight with them. Why would I make waves with the only dealer in my area who has the speaker I was interested in? I don't know what happened to trigger such a response from this sales guy. Again this was my experience. It's clear others have had positive experiences there.
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