In Reply to: Kudos to Thiel service posted by guitardave on April 10, 2007 at 20:21:32:
I know someone who bought a house and the owner left Thiel 22s in the basement as he did not want them. The speakers were old and the tweeters were blown. He called Thiel and sent them in and they sent him new drivers knowing how he acquired them. He was amazed. Everything that has ever been made breaks. Every co. can have a bad day or an employee with a bad day. What separates the better cos. is how they ultimately deal with those issues.
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Follow Ups
- Re: Kudos to Thiel service - HighEndWire 07:19:48 04/11/07 (0)